Process approach auditing
Hi, I understand how to audit to the standard, but as I am changing our internal auditing program to the process approach, I am finding difficulty looking at how to use the approach with top management and some support functions. I am finding that with other process style audits, I am drifting back to the clause by clause model of auditing to the standard. My Quality manager wants to be able for my team to do these audits in an our or so. We are auditing individual processes at our manufacturing site, like the raw material ordering process, maintenance calibration, processing units, etc. (for example).
Am on the right thought path with "the process style" of auditing?
Also, is there some reference of what clauses are most useful to audit against for different types of processes? Say for instance, a maintenance support process vs. a material receiving or shipping process?
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how to use the approach with top management and some support functions
I use the process approach in my audits for many years. However, when auditing top management, I mix the process approach with the clause approach. For example: management review, quality policy and objectives, risks and opportunities, context and interested parties, monitoring, and evaluation.
Am on the right thought path with "the process style" of auditing?
Yes, I believe you are, based on your description.
what clauses are most useful to audit against for different types of processes?
Let me show you the turtle diagram:
You can audit a process and consider one or more ISO 9001:2015 clause(s) relevant from section 8. But for any process, you can use the turtle diagram and list several other clauses that you can audit:
You can find more information about auditing below:
- Article - ISO 9001 Audit checklist: https://advisera.com/9001academy/knowledgebase/iso-9001-audit-checklist/
- Article - How to create a checklist for an ISO 9001 internal audit for your QMS: https://advisera.com/9001academy/blog/2016/07/12/how-to-create-a-check-list-for-an-iso-9001-internal-audit-for-your-qms/
- Free webinar on demand - How to perform an ISO 9001:2015 internal audit - https://advisera.com/9001academy/webinar/how-to-perform-an-iso-9001-2015-internal-audit-free-webinar-on-demand/ (includes a slide about developing checklist questions)
- ISO 9001:2015 Internal Auditor Course: https://advisera.com/training/iso-9001-internal-auditor-course/
- Book - ISO internal audit: A plain English guide: https://advisera.com/books/iso-internal-audit-plain-english-guide/
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May 29, 2020