How do I create a process register, to contain all the company's processes and objectives to also include risk and opportunities?
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1.I would start by gathering a group of people, that know the organization, and drawing a model of how the organization works.
2.For each process I would consider its purpose and undesired results to determine process objectives
3.Based on expected and undesired results I would determine a set of risks and opportunities.
Please consider watching this free on demand webinar - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/ - where I show how to do steps 1 and 3 (slides 12 and 14). On another free webinar on demand - Measurement, analysis, and improvement according to ISO 9001:2015- https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/ - I show how to do step 2 (slide 10).
The following material will provide you more information about processes and risks:
- How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jan 08, 2020