Production/services requirements records

Records are relevant either because they are required by contracts or legislation, or because they represent the memory of the organization. An organization without memory cannot learn.

First, what records are relevant for your quality management system (QMS)?
Consider this article - List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/ - here you can find the mandatory records according to ISO 9001:2015. Then, consider your own requirements. What does your organization find relevant to keep learning about the QMS? For example, is it relevant to keep records from maintenance?

Using the process approach and the turtle diagram – please check this free webinar on-demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/ - you can systematically evaluate the need to keep records of your organization work and results

You can find more information about documentation below:

• How to structure quality management system documentation - https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
• New approach to document and record control in ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/
• Some tips to make Document Control more useful for your QMS - https://advisera.com/9001academy/blog/2014/05/20/tips-make-document-control-useful-qms/
• Free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
• Book - Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/