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QMS process interaction map

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Guest user Created:   Oct 24, 2017 Last commented:   Oct 24, 2017

QMS process interaction map

"Sir, We recently went through the AS9100 audit and was wrote up for our QMS process interaction map not having the correct reference. Does this fall into the "no mandatory documents being required?" Please explain what "no mandatory documents being required."
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AS9100 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

AS9100 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Mark Hammar Oct 24, 2017
Although I do not have the details of your process interaction map, the AS9100 standard has a specific statement about the QMS processes. Documented information is to be maintained that includes: "a description of the processes needed for the QMS and their application throughout the organisation". So you do not just need the process interaction map (this only lists the processes and shows their application), but what might be missing is the description of the processes. This could be done with references to process documents that you have, but if no documents were created (because you do not need to have documented procedures) then there needs to be another way to describe the processes needed.
For your second question, the statement "no mandatory documents are require d" is a statement about the standard. There are no listed mandatory documented procedures in the standard, although you do need to maintain some processes as documented information (in particular non-conforming outputs and corrective action). The main question for creating additional documented procedures is "If I don't have a documented procedure for this can I have a non-conformity?" If the answer is yes, then you need to have a documented procedure. For some more information on the mandatory documentation needed by AS9100 take a look at this whitepaper:
https://info.advisera.com/9100academy/free-download/as9100-rev-d-list-of-mandatory-documents
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Oct 24, 2017

Oct 24, 2017

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