Explain quality Culture and identity some techniques and methodologies you can implement in a retail clothing company that can drive quality Culture.
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Each retail clothing company has its own strategic orientation. Different techniques and methodologies may be used as a function of a particular strategic orientation. For example, for a company that is betting on the relationship with the customer, many studies conclude that everything starts with satisfied and happy employees, they will the corner stone for making customers return. Second topic is to model the target-customer. Include as much as possible every people of the company answering to these questions:
- Who is our target customer?
- What is that she or he is looking for and values more?
- How can we improve what we offer in our stores?
- How can we improve how we display what we offer in our stores?
- How can we improve how we interact with consumers in our stores?
Quality is about managing and leading an organization focused on consistently meeting customer requirements and enhancing their satisfaction.
The following material will provide you information about culture:
- How to Align Company Culture with ISO 9001 - https://advisera.com/9001academy/blog/2014/10/14/align-company-culture-iso-9001/
- Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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May 05, 2020