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Quality Management Manual design

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Guest user Created:   Jan 10, 2020 Last commented:   Jan 11, 2020

Quality Management Manual design

How to design the Manual of Quality Management of industry of Bakery?

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Carlos Pereira da Cruz Jan 11, 2020

ISO 9001:2015 no longer requires the existence of a quality manual. So, organizations are free to decide which content they feel is useful.

I still recommend that organizations should develop a quality manual. I always think of a Quality Manual as a kind of identity card of an organization. So, I design Quality Manuals that answer questions like:

- Who are we? (picture of organization building and group photo of everybody working in the company)
- What do we do? (pictures of products or services being provided, the scope of the system and reference to any non-applicability of a clause)
- What are our values and commitments? (quality policy)
- Whom do we work for? (customers and other relevant interested parties)
- How do we work? (map of interrelated processes)
- Table with relevant documents for the quality management system

The following material will provide you more information about Quality Manuals:

- Article – The future of the Quality Manual in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/the-future-of-the-quality-manual-in-iso-90012015/
- Article - Writing a short Quality Manual - https://advisera.com/9001academy/knowledgebase/writing-a-short-quality-manual/
- Free online training ISO 9001:2015 Foundations Course – https://training.advisera.com/course/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Jan 10, 2020

Jan 10, 2020