Quality objectives and values
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Answer:
You can use the “core purpose” of the company to develop a quality policy, and by doing that follow clause 5.2.1 a) of ISO 9001:2015. But you should also include the commitments mentioned in clauses 5.2.1 c) and 5.2.1 d). Quality Objectives and “core values” are not the same thing. Quality objectives is something that your organization wants to meet in the future, it is a tangible result. “Core values” are operating philosophies or principles that guide an organization's conduct.
The following materials will provide you details about Quality objectives:
- Article - How to Write Good Quality Objectives - https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- [free course] ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Feb 12, 2018