Query on ISO 17025

You asked

"I would like to enquiry in ISO 17025 there is one clause 8.7 corrective action. If we are to incorporate the requirement corrective action in our procedure of nonconformance SOP.

it is practical to document the nonconformances and corrective action process in one SOP. A number of laboratories include handling complaints in the same SOP as well 

You also asked

Do we still need a corrective action and preventive action CAPA procedure ? As CAPA is a standard industrial practice, do we still need a CAPA?"

CAPA is an acronym no longer used in ISO 17025 laboratories. This is because all corrective actions are intended to prevent a reoccurrence of the nonconformity. Preventive action does not follow the reactive corrective action. Preventive action is proactive, routinely dealt with as part of addressing risks in ISO 17025.

Although it is not mandatory to have a procedure on how to address risks and opportunities, it is a recommended procedure. This is because performing quality risk assessments is still a new activity for many laboratory personnel.

You can download the Diagram of the ISO 17025 Risk Management Process at  https://info.advisera.com/17025academy/free-download/diagram-of-the-iso-17025-risk-management-process

and have a look at the article Corrective actions principles and root cause analysis in ISO 17025 at https://advisera.com/17025academy/blog/2020/11/04/corrective-actions-principles-and-root-cause-analysis-in-iso-17025/ for more information.