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Question about SMCA

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Guest user Created:   Jul 31, 2023 Last commented:   Jul 31, 2023

Question about SMCA

Hello, I have a concern about the determination of activities, products and services. I would like to take a practical case of an organization whose sole activity is to operate and maintain the IT system of a bank. the Bank retains 3 critical processes that must never be interrupted: customer management, credit management, collection

We want to do the SMCA (Système de Management de la Continuité d'Activité) for the Bank's computer system. What to remember in the products and services of the SSSI (Société de Services en Systèmes d'Informations)?
i) Product: Computer System, Services: Management and maintenance of the Computer System, customer management, credit management, collection
ii) Product: IT system, Services: customer management, credit management, collection
iii) Product: Computer System, Services: Management and maintenance of the Computer System

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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Rhand Leal Jul 31, 2023

The proper way to identify which assets (e.g., products and services) you need to consider for ensuring the continuity of your customer process is by performing a Business Continuity analysis (BIA).

The BIA will help you identify how businesses are affected by disruptive events, and from this analysis, you can identify which assets (i.e., your products and services) you need to consider for the recovery efforts. 

For further information, see:

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Jul 31, 2023

Jul 31, 2023

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