What are the next steps after the completion of a surveillance audit? What does the auditor provide to the organization that is getting audited? If there are no nonconformities and if there are nonconformities?
The auditor always leaves an audit report.
If there are no nonconformities the surveillance audit ends there with the audit report.
If there are nonconformities, they can be minor or major.
For minor nonconformities, the certification body will expect an answer from your organization within a time frame that they settle (normally 30 – 90 days), your organization does not need to show evidences, just tell them what will be done to treat the nonconformity. In the next surveillance audit they will check the evidences and hopefully close the nonconformity.
For major nonconformities, one or more, the audit team will recommend that a re- audit be done prior to continuing the certification. The organization must propose and implement corrective action to the major nonconformities before the re-audit can be conducted.
The organization has up to 90 days from the date of the final audit report to implement the necessary correction and corrective action and have the re-audit conducted. If the re-audit does not occur within the 90 months the client’s certification is put on suspen sion.
The client then has an additional 90 days to implement the necessary correction and corrective action and have the re-audit conducted.
During the suspension the client’s certification is temporarily invalid.
For major nonconformities slightly different timings can be seen depending on the certification body.