The plans on how to achieve its quality objectives were not determined as required by 6.2.2. Please, what is or are possible root cause or causes?
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Expert
Carlos Pereira da Cruz
Aug 17, 2020
Finding root cause(s) it is not a theoretical exercise. One must look and investigate the particular situation of each organization. I may say that the root cause is lack of training in ISO 9001:2015
You can find more information below:
- How to use root cause analysis to support corrective actions in your QMS - https://advisera.com/9001academy/blog/2016/03/01/how-to-use-root-cause-analysis-to-support-corrective-actions-in-your-qms/
- Free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/
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Aug 17, 2020
Aug 17, 2020
Aug 17, 2020