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Number of root causes

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Guest user Created:   Jan 16, 2018 Last commented:   Jan 16, 2018

Number of root causes

"Can an external auditor require you to submit 3 Root Causes for each NC identified during and audit?”
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Carlos Pereira da Cruz Jan 16, 2018

Answer:

As a general rule an auditor, external or internal, should not impose a number of Root Causes for each NC identified during an audit.

The following material will provide you information about corrective actions:

ISO 9001 – How to use root cause analysis to support corrective actions in your QMS - https://advisera.com/9001academy/blog/2016/03/01/how-to-use-root-cause-analysis-to-support-corrective-actions-in-your-qms/
How to deal with nonconformities in an ISO 9001 certification audit - https://advisera.com/9001academy/blog/2015/06/09/how-to-deal-with-nonconformities-in-an-iso-9001-certification-audit/
free online training ISO 9001:2015 Foundations Course – https://training.advisera.com/course/iso-9001-foundations-course/
book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jan 16, 2018

Jan 16, 2018

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