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Scheduled releases

ITIL & ISO 20000
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Guest user Created:   Oct 07, 2017 Last commented:   Oct 07, 2017

Scheduled releases

ITIL & ISO 20000
So if a project is in sustainment with scheduled releases would that fall under, ITIL transition or ITIL operations?
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Step-by-step implementation for smaller companies.
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Branimir Valentic Oct 07, 2017

Answer:
I assume you mean the project that have planned releases. If that's the case, it is under control of Release and Deployment Management (which is part of the Service Transition, according to ITIL).
Release and Deployment Management is explained in more details in the articles:
"ITIL Transition – All about testing in Release and Deployment Management" https://advisera.com/20000academy/blog/2015/11/17/itil-transition-all-about-testing-in-release-and-deployment-management/

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