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Service as a Scope?

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Nika Created:   Jul 02, 2020 Last commented:   Jul 03, 2020

Service as a Scope?

Hello, 

in the Scope Webinar it is said that software cannot be a scope, but a department can be.

And what about a service? In our case, it is software support service, which we offer to our clients. Can it be the scope?

Or in that case we have to formulate the scope as a department who performs the software support service?

Thank you!

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Expert
Rhand Leal Jul 03, 2020

Service also cannot be defined as the ISMS scope, but your assumption is correct, you can define the department the performs the software support service as the ISMS scope. Alternatively, you can define the processes related to the software support service as the ISMS scope.

These articles will provide you a further explanation about the scope definition:

These materials will also help you regarding scope definition:

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Nika Jul 03, 2020

Thanks for your answer!

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