Software development: product or a service?

Answeer:

Software development is considered as a production but it can go either ways. For example, if they develop the software by themselves and selling it to their customers as a product, than it is considered as production. In case when the software developing organization is only coducting the programming while idea for the software, the code and the software it self are a property of the customer, the sowtfare company is only providing service of programming. Although it is important to define whther the company is delivering product or a service, it doesn't change muc h since the same requirements of the standard need to be meet.

Here is one article that discusses products and services and might be interesting to you: Understanding Product & Service Provision in ISO 9001 https://advisera.com/9001academy/blog/2014/10/07/understanding-product-service-provision-iso-9001/