Structuring a table of interested parties
I am trying to structure an interested parties table where I can capture pertinent information. What other information can I include in the table besides columns for the interested party, their requirements, and the responsible person?
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Normally, I recommend organizations to include a column with what the organization expects or requires from the interested party. I find it particularly useful to segment interested parties. For example, there are many potential customers that are not well suited for an organization.
With some organizations I already used three more columns: one for determine the power they have in the relationship, another to determine their interest for the organization and results column. These three columns allow to segregate interested parties this way:
You can find more information below:
- How to determine interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- Free webinar on demand - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
- Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- Book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jul 28, 2020