Suppliers approved by customers and procedure requirement

Answer:

By “been approved by our customers” I imply that they have been selected by your customers. I would recommend keeping a procedure for Purchasing and Evaluation of Suppliers.

Although they have been selected by your customers your organization still needs to order them to deliver the right amount, of the right reference, with the right quality and with the agreed price in a particular date. Also, your organization must verify fulfillment of requirements upon reception of each delivery. Finally, although suppliers are selected by your customers it is wise to keep a record of suppliers’ performance. For example, it can be useful during negotiations with customers, particularly because your organization could be “importing problems” from those suppliers that affect your organization internal performance and even your performance at the eyes of the customers.

The following material will provide you information about the purchasing:

- ISO 9001 – How to evaluate supplier performance according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/10/27/how-to-evaluate-supplier-performance-according-to-iso-90012015/
- free online training ISO 9001:2015 Internal Auditor Course
– https://advisera.com/training/iso-9001-internal-auditor-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/