The purpose of non-conformance record

Answer:

The information about nonconformities and corrective actions are mandatory input for management review, the records about noconformities can help top management to determine where are the most frequent problems in the processes and to define corrective actions or actions for improvement of the management system. Without records about nonconformities there can't be systematic approach to their resolving and they will keep recurring.

For more information, see:
- How to make Management Review more useful in the QMS https://advisera.com/9001academy/blog/2014/01/21/make-management-review-useful-qms/
- How to deal with nonconformities in an ISO 9001 certification audit https://advisera.com/9001academy/blog/2015/06/09/how-to-deal-with-nonconformities-in-an-iso-9001-certification-audit/