Expert Advice Community

Guest

Updating roles and responsibilities

  Quote
Guest
Guest user Created:   Jul 30, 2019 Last commented:   Jul 30, 2019

Updating roles and responsibilities

My question relates to an improvement in our current roles and responsibilities. I need guidance an accurately updating our roles and responsibility documents to include specific ISO 27001 ISO 9001 responsibilities.
0 0

Assign topic to the user

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Carlos Pereira da Cruz Jul 30, 2019
I have generic statements that would apply all staff and some that would be specific to certain staff only. For instance, an Information Security Officer, this is not a dedicated role within our organization, however, these responsibilities may sit in other role descriptions such as senior networks engineer and CTO perhaps.
Any guidance would greatly be appreciated.

Answer
ISO 9001:2015 promotes the process approach. Each process can be described by a flowchart and swim lanes for roles, responsibilities and authorities.

https://www.screencast.com/users/ccruz5284/folders/Default/media/540b7a2a-2f8b-438f-bd25-1866521c79ee

Now, for every process flowchart you can list for each role or function their authorities and responsibilities and at the end you will have a clear picture. This way it is much easier t o plan relevant training to attain competence at each role.

The following material will provide you more information about roles and responsibilities:
How to document roles and responsibilities according to ISO 9001 - https://advisera.com/9001academy/blog/2018/02/26/how-to-document-roles-and-responsibilities-according-to-iso-9001/
- Free webinar on demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://training.advisera.com/course/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
Quote
0 0

Comment as guest or Sign in

HTML tags are not allowed

Jul 30, 2019

Jul 30, 2019

Suggested Topics

Guest user Created:   Aug 04, 2020 ISO 9001
Replies: 1
0 0

ISO 9001 Project Phase

Guest user Created:   Oct 22, 2020 ISO 9001
Replies: 1
0 0

Mandatory roles in ISO 9001