Use of electronic signature
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Answer:
Yes, an organization can use digital/electronic signatures to approve documents rather than hand written signatures. ISO 9001:2015 and ISO TS 9002:2016 both mention that an organization can use hard copy, electronic or both to provide documented information. Just a warning, certain regulators or official bodies like FDA can request a formal validation of the system for electronic signatures.
The following material will provide you information about document control:
- ISO 9001 – How to set up document approval/withdrawal within your QMS based on ISO 9001:2015 - https://advisera.com/9001academy/blog/2016/04/12/how-to-set-up-document-approvalwithdrawal-within-your-qms-based-on-iso-90012015/
- see this example - What kind of Document Management System (DMS) do you need for handling ISO documents? - https://advisera.com/conformio/blog/2020/08/11/what-kind-of-dms-you-need-for-handling-iso-27001-documents/
- Should you keep your ISO documents in the cloud or on paper? - https://advisera.com/conformio/
- book - Managing ISO Documentation: A Plain English Guide https://advisera.com/books/managing-iso-documentation-plain-english-guide/
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May 03, 2019