Using a designated hold location for defective product
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Please check ISO 9001:2015 clause 8.7 b). Segregation is one of the possible ways of dealing with a defective product. Sometimes physical segregation to a designated hold area is not possible, for example, the defective product is very big or there is not enough space for a hold location. So, segregation in a designated hold location is not mandatory. What is mandatory is to avoid the unintended use of defective products. For example, sometimes a red label is the way used to warn about product status.
The following material will provide you more information about dealing with defective product:
Five Steps for ISO 9001 Nonconforming Products - https://advisera.com/9001academy/blog/2014/01/13/five-steps-iso-9001-nonconforming-products/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://training.a dvisera.com/course/iso-90012015-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jul 31, 2019