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Who should Quality report to?

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Guest user Created:   Jun 09, 2021 Last commented:   Jun 14, 2021

Who should Quality report to?

Can you please advise where in the ISO9001 it states that Quality shouldn't report to Operations or who they should report to please?

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Iciar Gallo Jun 14, 2021

There is no such requirement in ISO 9001:2015, so you can do whatever works best for your organization. Actually this is an old view of the processes and departments in an organization and I believe the opposite is true, that is, if Quality Department  reports to operations can be an efficient way to ensure that the best resources are deployed to the operating processes. Quality and Operations should work as a team rather than adversaries in order to bring real benefits for your company. 


For more information about quality and operations in ISO 9001:2015, see the following materials:

- What is operational planning in the ISO management system standards: https://advisera.com/blog/2021/02/15/what-is-operational-planning-in-the-iso-management-system-standards/

- Free online training ISO 9001:2015 Foundations Course – https://training.advisera.com/se/iso-14001-internal-auditor-course/o-9001-foundations-course/

- Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Jun 09, 2021

Jun 14, 2021

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