Why is top management important for QMS

Answer:

The top management involvement in the QMS is essential for effectiveness of the QMS. Provision of resources, defining Quality Policy and objectives, assigning roles and responsibilities are some of the responsibilities of the top management and cannot be done by someone else. Involvement of the top management is necessary for planning, check and act phase of the PDCA cycle and without them, these phases cannot be properly conducted and the QMS will only be formally implemented and fail to provide any benefit to the organization. For more information, see: To what extent should top management be involved in your QMS? https://advisera.com/9001academy/blog/2016/11/22/to-what-extent-should-top-management-be-involved-in-your-qms/

The best way to convince the top management to participate in QMS is to present them with benefits that ISO 9001 b rings to the company and explain them that QMS wont work without their active participation. For more information, see: How to get Management Buy-in for ISO 9001 https://advisera.com/9001academy/blog/2014/09/02/get-management-buy-iso-9001/