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ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Answer:
Service owner is someone accountable for the service throughout it's lifecycle. That includes defining requirements with the customer (together with Business Relationship Manager), design and transition inside the organization as well as maintenance and improvement.
These articles can help you further:
"Service Catalogue – Defining the service" https://advisera.com/20000academy/blog/2014/03/11/service-catalogue-defining-service/
"Service Catalogue – a window to the world" https://advisera.com/20000academy/blog/2013/03/19/service-catalogue-window-world/
Also, there is free webinar on this topic as well: "ITIL Service Catalogue from scratch " https://advisera.com/20000academy/webinar/itil-service-catalogue-from-scratch-free-webinar/
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May 13, 2019