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Continual improvement process (CIP) is based both on when you are reacting to a problem that has already happened (corrective action), and while developing a preventive action applied to a problem that is found before something bad happens. RBT (Risk-Based Thinking) is another way of developing preventive actions. So, one can say that RBT is part of CIP.
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If by people you mean the general public, society at large, you must remember that ISO 9001 was developed and is more popular for B2B relationships. In B2C interactions people are more interested in a brand or in price. However, general campaigns could associate ISO 9001 certification with higher product reliability.
If by people you mean the employees of an organization, you can develop a communication plan based of the topics included in these articles - Six Key Benefits of ISO 9001 Implementation - https://advisera.com/9001academy/knowledgebase/six-key-benefits-of-iso-9001-implementation/ and What are the benefits of ISO 9001 for your employees? - https://advisera.com/9001academy/blog/2016/06/14/what-are-the-benefits-of-iso-9001-for-your-employees/
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almost all establishement, manufacturing companies were ISO 14001 certified,beside auditing and recertification what else does the certifying body exercising that the program were fully monitored and implemented
Who can be interested in the environmental performance of an educational institution?
Internal context - what actions or products and services may affect the educational institution environmental performance? For example, internal rules about energy use or about reusing resources.
External context - what legal, economic, social, or political issues may affect the educational institution environmental performance? For example, environmental legislation trends, social trends like students and families growing concern with the environment.
Environmental context - all other environmental aspects that may be susceptible to damage by your organization’s environmental performance
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ISO 9001:2015 requests top management example, commitment and leadership. Think about auditing top management about management review, about quality policy and objectives, complaints and customer satisfaction, context and risks and strategic orientation. I wrote this article about the topic of auditing top management - How to perform an ISO 9001 audit of top management without fear - https://advisera.com/9001academy/blog/2019/05/15/iso-9001-top-management-audit-how-to-perform-it-successfully/
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Unfortunately, we don’t have published methodologies for environmental impact assessment. Environmental impact assessment is about analyzing and understanding the environmental implications of projects prior to construction. For example, a new airport must be built and there are several possible locations. What can be the environmental consequences of building and operating an airport at each of those possible locations? ISO 14001 is about organizations already operating and the focus is on performing an environmental assessment to determine environmental aspects and impacts.
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The process flow diagram is one of the first documents to be prepared for process design in the new product launch process. As you know, it starts from the incoming inspection of the product and should show all stages in order until the product is shipped to the customer. It is prepared before PFMEA and the process flow sequence should be the same as the PFMEA and control plan. If there is any change in the process flow, the flow diagram, PFMEA, Control Plan must change accordingly. Therefore, it is a living document and should be followed by revision number, date, etc.
I must tell you that before starting to answer this question I was doing what I consider the main difficulty in the pre-implementation stage of an environmental management system. It is the mix of clauses 6.1.2, 6.1.3 and 9.1.2 in an initial environmental assessment.
Before starting with anything else we need to have a clear and trustful picture of what legislation is applicable to the organization and what is the present state of compliance. In older industrial settings it is critical to not miss anything that can put certification in jeopardy because something found at the certification audit will take months to overcome with a big investment in the facilities.
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