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Becoming an ISO 27001 consultant
1. I am at a cross road in my 30+ year career in Accounting and I'm looking for a change. What are the requirements to become an ISO 27001 lead implementer and how can I become an independent consultant?
To be qualified as an ISO 27001 Lead Implementer you have to attend an ISO 27001 Lead Implementer course, and for this course there is no previous requirements, so you can start your implementer career with ISO through this course.
To become a consultant, you should first acquire experience in this field, and the most common ways are to work inside your current company implementing information security, or working for an established consultant.
For more information about the ISO 27001 Lead Implementer course and how to become a consultant, please read:
- What does ISO 27001 Lead Implementer training look like? https://advisera.com/27001academy/blog/2016/11/28/what-does-iso-27001-lead-implementer-training-look-like/
- How to become an ISO 27001 / ISO 22301 consultant https://advisera.com/27001academy/blog/2014/07/21/how-to-bec ome-an-iso-27001-iso-22301-consultant/
2. Will your course prepare me to take the ISMS with Exemplar Global?
Answer: If I understood your question correctly, you want to know if our ISO 27001 Lead Implementer Course can prepare you to the Exemplar Global exam for ISO 27001 Lead Implementer. Considering that, it is important to note that Exemplar Global currently does not accredit Lead Implementer exams (only ISO 27001 Foundations, Internal Auditor, and Lead Auditor exams, like the ones offered by Advisera), but our course covers all topics related to ISO 27001 Lead Implementer.
See more information about our ISO 27001 Lead Implementer course at this link: https://advisera.com/training/iso-27001-lead-implementer-course/ -
Roles and Responsibilities of the Board in Cyber Security
Answer:
Basically the main roles and responsibilities or the board are:
- ensure that cybersecurity supports the company strategy;
- definition of objectives to be achieved;
- definition of specific related responsibilities and authorities to cyber security;
- provision of resources;
- general performance review.
For more information about roles and responsibilities of Board in Cyber Security I suggest you these materials:
- Roles and responsibilities of top management in ISO 27001 and ISO 22301 https://advisera.com/27001academy/blog/2014/06/09/roles-and-responsibilities-of-top-management-in-iso-27001-and-iso-22301/
- Aligning information security with the strategic direction of a company according to ISO 27001 https://advisera.com/27001academy/blog/2017/02/20/strategic-direction-of-a-company-according-to-iso-27001/
- How to document roles and responsibilities according to ISO 27001 https://advisera.c om/27001academy/blog/2016/06/20/how-to-document-roles-and-responsibilities-according-to-iso-27001/
- Privacy, cyber security, and ISO 27001 – How are they related? https://info.advisera.com/27001academy/free-download/privacy-cyber-security-and-iso-27001 -
Requirement from ISO 27001 for calibration
If yes, how a "Software development" company do calibration? We don't use any tools or machine. Just PC.
Answer:
ISO 27001 does not prescribe requirements for calibration, but information security requirements from the own organization, or from third-parties, may define the need for calibration to be included in the software under development.
For example, for a biometric-based access control software, you need to perform calibration during development to ensure the proper degree of confidence on biometric readings, as well as make this feature available for software users to adjust the system when needed (e.g., when a new hardware is used).
In this case, to ensure such requirements are identified and handled properly, you can apply the control A.14.1.1 Information security requirements analysis and specification.
This article will provide you further explanation about Software Development Life Cycle:
- How to integrate ISO 27001 A.14 controls into the system/software development life cycle (SDLC) https://advisera.com/27001academy/how-to-integrate-iso-27001-controls-into-the-system-software-development-life-cycle-sdlc/ -
Independent review
Can this requirement for 'Independent Review' be satisfied internally? That is, review of the ISMS policies and procedures by an in-house team that is not directly attached to the ISO 27001 effort?
Answer: You understanding is correct. The ISMS review by anyone with proper competence (i.e., knowledge, education or experience on ISO 27001 requirements) that is not related to the ISMS scope, or does not review his/her own work, is a way to fulfill this requirement.
Can this requirement be satisfied through the ISO 27001 Certification process, citing the 2 minor audits between major certification as our Independent Review?
Answer: You assumption is correct, it is possible to achieve compliance with A.18.2.1 by means of certification / surveillance audit.
Otherwise, what is the best course of action to meet this requirement, and could we gain and keep certification without using this control?
Answer: The certification / surveillance audit is the best course of action because internal audits are mandatory.
This article will p rovide you further explanation about internal audit:
- How to prepare for an ISO 27001 internal audit https://advisera.com/27001academy/blog/2016/07/11/how-to-prepare-for-an-iso-27001-internal-audit/
For further information about internal audit, please see:
- ISO 27001:2013 Internal auditor course https://advisera.com/training/iso-27001-internal-auditor-course/ -
Corrective Action Plan
In fact the three alternatives can happen:
- a Corrective Action Plan (CAP) can be elaborated after an audit, when the auditor formally states the nonconformities
- in some cases, depending on the auditor approach, a CAP can be elaborated during the audit
- a CAP can be elaborated after someone reports a nonconformity during normal operations, i.e., not associated to an audit activity
Please note that on all cases the purpose of the CAP is the same, to eliminate the causes of identified nonconformities -
Identifying and documenting the context
Answer
Clause 4.1 of ISO 9001:2015 is about determining those internal and external issues that can be relevant to influence your organization’s future. You can think about political, economic, social, technological, environmental and legislative as external issues, and about performance, complaints, experience, market presence as internal issues. For example, can you think about technological trends that can influence your organization’s economic sector? Consider banks vs the financial internet startups. As an example of political trends imagine that your organization is in France and exports to the UK. Will Brexit influence sales?
Clause 4.2 is about determining who are the relevant interested parties for your organization’s business ecosystem: customers; customer’s customers; regulators; influencers; universities; suppliers; unions; competitors, employees (please check ISO 9001:2015 Annex A3 – it is up to your organization who are the relevant interested parties and what needs and expectations are considered relevant)
Documenting this topics is not required by ISO 9001:2015. So, organizations are free to develop their own methods. Normally, when working with organizations during the implementation of the QMS I document these in meeting minutes and management review records.
The following material will provide you more information about context and interested parties:
- (This case study has a clear example) Case study for ISO 9001:2015 transition in a construction company - https://info.advisera.com/hubfs/9001Academy/9001Academy_FreeDownloads/Case_study_for_ISO_9001_2015_transition_in_construction_company_EN.pdf - How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
- How to determine interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- (This webinar gives some of examples) Free webinar - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ -
Software development and calibration
Answer
Let us focus just on what is mandatory in ISO 9001:2015. Calibration is mandatory just for those resources that are used to decide if the final product/service is according to specifications. So, go back to your organization’s outputs, the applications, and check if there is any specification that needs to be tested with some monitoring and measurement resource. Let me speculate. If your organization’s application gives GPS coordinates with some stated degree of error, for professional services, perhaps you should calibrate that. If your organization’s application gives temperature readings or measures light intensity, or moisture level… as important attributes, then perhaps calibration should be needed. Other examples of calibration needs can be around biometrics as facial recognition and fingerprint reading in order to be aware of performan ce and error levels. And perhaps tests with different hardware to set the borders as a function of hardware used and your applications. Since we are entering a “Star Trek” world, with more and more use of non-invasive ways to diagnose situations. This will be the future.
The following material will provide you more information about calibration:
Monitoring and Measurement Equipment Control - https://advisera.com/9001academy/blog/2014/05/06/monitoring-measurement-equipment-control/
- Free webinar - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ -
Risk assessment and risk treatment methodology
Answer: For Threat and Vulnerability scales you can adopt this scale: Impact: 0 to 4, Threat: 0 to 2, Vulnerability: 0 to 2 - this way the impact is balanced with the likelihood (likelihood consists of threat and vulnerability).
2. How do I draft a Process/Service based Risk Assessment process? How it differ from the attached document?
Answer: The general process is the same as for asset Risk Assessment process. The difference is that for a Process/Service based Risk Assessment you focus on steps or activities, instead of assets. For example, in a payment process you focus on steps like validating payment data and what could go wrong in this step, regardless of any asset involved.
This article will provide you further explanation about alternatives to asset based risk identification:
- ISO 31010: What to use instead of the asset-based approach for ISO 27001 risk identification ht tps://advisera.com/27001academy/blog/2016/04/04/iso-31010-what-to-use-instead-of-the-asset-based-approach-for-iso-27001-risk-identification/ -
Questions on EU GDPR
1. Are there any limitations to the applicability of the GDPR?
The EU GDPR applies to all companies processing personal data regardless of their size. There are however some exemptions for small companies.
For example, you only need to keep an inventory of your processing activities according to art. 30 y if (a) the company has more than 250 employees; or (b) the processing the company carries out is likely to result in a risk to the rights and freedoms of data subjects; or (c) the processing is not occasional; or (d) the processing includes special categories of data (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation);or (e) the processing includes personal data relating to criminal convictions and offenses.
2. Do all companies need to register to the data protection authority?
Registering to the Supervisory Authority is now subject to local laws because the EU GDPR leaves this to the Member States. Depending on where your company is located you should check the website of the Supervisory Authority.
3. What are the security requirements for personal data?
The GDPR applies the same broad security obligation as the old Data Protection Directive, requiring controllers and processors to take appropriate technical and organizational measures to protect their systems.
This broad obligation is supplemented by additional obligations to take the following steps, where appropriate: a) the pseudonymization and encryption of personal data; the ability to ensure the ongoing confidentiality, integrity, availability and resilience of its information technology systems; b) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and; c) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
These are not mandatory obligations. Instead, they only apply “where appropriate” thus indicating they may not be needed in all case.
If you want to learn more about security measures check out this Security Awareness Training (https://advisera.com/training/awareness-session/security-awareness-training/).
4. Are there any company certifications available for compliance with the GDPR?
According to the EU GDPR, it is possible to demonstrate compliance by signing up to a Code of Practice or becoming Certified. The Supervisory Authorities are the ones that need to approve such codes of practice and certifications however, there are none available yet.
If you want to find out more about the EU GDPR check out this EU GDPR Foundations Course (https://advisera.com/training/eu-gdpr-foundations-course//). -
Alcance y contexto de la organización
Ahora desea también certificar la empresa en la iso 9001:2015, mi pregunta es: Implemento la iso 9001, a cada servicio? , la política de calidad es la misma para ambos servicios, de ahí, el contexto organizacional sera diferente, lo mimo todos los requisitos de la norma aplicables? Gracias .Lógico la certificación, es a los procesos y será: Certificación de la iso 9001:2015 a la empresa XYZ en los servicios de Alquiler de Linea amarilla, Movimiento de tierras?
Respuesta:
La implementación de la norma se hace en base a un alcance determinado. En su caso y por la información que proporciona el alcance incluye los dos servicios que ofrece su empresa. Por lo tanto, como menciona, la certificación afectará a ambos servicios, y en consecuencia la política de calidad y otros procesos del sistema de gest ión de calidad serán los mismos, como por ejemplo, la determinación del contexto de la organización.
Respecto al contexto de la organización, éste se refiere a las cuestiones internas y externas que son relevantes para el correcto funcionamiento del sistema de gestión de calidad, y al ser 2 servicios prestados por la misma organización dichas cuestiones internas y externas deberían de ser las mismas, a excepción por ejemplo, de si se realizan en diferentes países y por lo tanto las cuestiones externas podrían variar. Sin embargo, las cuestiones internas sí que serían siempre las mismas, ya que el servicio lo ofrece la misma empresa. Por ejemplo, la cultura organizacional sería la misma.
Para más información sobre el alcance de la organización, vea el siguiente artículo – Cómo identificar el contexto de la organización en ISO 9001:2015: https://advisera.com/9001academy/pt-br/kit-de-documentacao-da-iso-9001/nowledgebase/como-identificar-el-contexto-de-la-organizacion-en-iso-90012015/
Para más información sobre el alcance de la organización, vea el siguiente artículo – Cómo definir el alcance del SGC de acuerdo a la ISO 9001:2015: https://advisera.com/9001academy/pt-br/kit-de-documentacao-da-iso-9001/nowledgebase/como-definir-el-alcance-del-sgc-de-acuerdo-a-la-iso-90012015/
Estos materiales pueden ayudarle a entender el contexto y el alcance de la organización:
- Libro - Discover ISO 9001:2015 through practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- Curso gratuito en línea - Curso de fundamentos de la norma ISO 9001:2015: https://advisera.com/es/formacion/curso-fundamentos-iso-9001/