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Wiki as document repository
Given that the wiki is only accessible to the company staff, maybe a copy paste and an indication to revise the procedure in the wiki, which is the one that will be updated, would suffice?
Answer: ISO 27001 does not prescribe how to handle documented information, only that they must be handled properly, so you can use your wiki as long as you can fulfill the requirements for documented information management from clauses 7.5.2 and 7.5.3 (e.g., approval flow, records, preservation, etc.)
This material will also help you regarding documented information:
- Managing ISO Documentation: A Plain English Guide https://advisera.com/books/managing-iso-documentation-plain-english-guide/
- Document management in ISO 27001 & BS 25999-2 https://advisera.com/27001academy/blog/2010/03/30/document-management-within-iso-27001-bs-25999-2/
By the way, by your answer it seems that you have redundancy - i.e., the same documents in wiki + in another format you use to upload information to wiki. If this is the case, be sure to avoid this redundancy, because it will only increase you administrative work. Keep only one format as your official repository for documented information. -
How to implement ISO in a Bank?
Answer:
The implementation of ISO 27001 is quite similar regardless the industry and size (what differs is the quantity of resources and complexity of deliverables), and the general steps are:
1) getting management buy-in for the project;
2) defining ISMS basic framework (e.g., scope, objectives, organizational structure), by understanding organizational and requirements of interested parties;
3) development of risk assessment and treatment methodology;
4) perform risk assessment and define risk tent plan;
5) controls implementation (e.g., policies and procedures documentation, acquisitions, etc.);
6) people training and awareness;
7) controls operation;
8 performance monitoring and measurement;
9) perform internal audit;
10) perform management critical review; and
11) address nonconformities, corrective actions and opportunities for improvement.
This article will provide you further explanation about ISMS implementation:
- ISO 27 001 implementation checklist https://advisera.com/27001academy/knowledgebase/iso-27001-implementation-checklist/
Regarding implementation approaches, the most common are:
- Use your own staff to implement the ISMS
- Use a consultant to perform most of the effort to implement the ISMS
- Use a consultant only to support the staff on specific issues, leaving the organization's staff with most of the implementation effort.
Each one of them have their advantages and disadvantages. For more information, I suggest you the following materials:
- 3 strategic options to implement any ISO https://advisera.com/blog/2016/04/11/3-strategic-options-to-implement-any-iso-standard/
- Implementing ISO 27001 with a consultant vs. DIY approach https://info.advisera.com/27001academy/free-download/implementing-iso-27001-with-a-consultant-vs-diy-approach
These materials will also help you regarding ISO 27001 implementation:
- Book Secure & Simple: A Small-Business Guide to Implementing ISO 27001 On Your Own https://advisera.com/books/secure-and-simple-a-small-business-guide-to-implementing-iso-27001-on-your-own/
- Free online training ISO 27001 Foundations Course https://advisera.com/training/iso-27001-foundations-course/
- Diagram of ISO 27001:2013 Implementation https://info.advisera.com/27001academy/free-download/diagram-of-iso-27001-implementation-process
- ISO 27001 Documentation Toolkit https://advisera.com/27001academy/iso-27001-documentation-toolkit/ -
Risk management for email service
Answer: The process is similar, in this case:
- Asset: Email service
- Threat: Disruption of service / inability to send and receive emails
- Vulnerability: No alternative provider
- Control: Open account with other email service provider(s) as a backup
- Asset: Email service
- Threat: Disruption of service / inability to access existing emails
- Vulnerability: The data is not backed up
- Control: Use local email client to archive all emails -
Project Manager as internal auditor
Answer:
The project manager is involved in most of the activities related to the implementation of the ISO 27001, and since one requirement to be observed for an auditor is impartiality (an auditor cannot audit his own work), this person will not be able to perform the auditor role. The same applies to CISO, since he is responsible for reporting the ISM performance.
The best course of action would be to train an employee to perform internal auditor or hire an external auditor.
These articles will provide you further explanation about internal audit:
- How to prepare for an ISO 27001 internal audit https://advisera.com/27001academy/blog/2016/07/11/how-to-prepare-for-an-iso-27001-internal-audit/
- Qualifications for an ISO 27001 Internal Auditor https://advisera.com/27001academy/blog/2015/03/30/qualifications-for-an-iso-27001-internal-auditor/ -
GDPR question
Answer:
I don`t see a problem with this as long as there is no sensitive information disclosed about the student. -
ISO 27001 and ISO 27002
Answer:
The main differences are:
- ISO 27001 is a certifiable standard that defines the requirements for an Information Security Management System (ISMS), as well as provide, on its Annex A, suggested security controls to be implemented, according to results of risk assessment or legal obligations.
- ISO 27002 is a non certifiable standard that provides details and guidance on the implementation of the controls from ISO 27001 Annex A.
- ISO 27002 is not mandatory to be certified against ISO 27001.
These articles will provide you further explanation about ISO 27001 and ISO 27002:
- What is ISO 27001 https://advisera.com/27001academy/what-is-iso-27001/
- ISO 27001 vs. ISO 27002 https://advisera.com/27001academy/knowledgebase/iso-27001-vs-iso-27002/ -
Mandatory list of processes
Answer
No, there are no mandatory processes in ISO 9001:2015. Each organization should design a model about how it works based on the process-approach.
The following material will provide you information about the ISO 9001 and ISO 13485:
- Article – ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
- Free Course ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ -
Process vs procedure
- Training procedures.
- Procedures for customer satisfaction.
- Procedures for review by management.
I don't know whether I should distinguish between process and procedures. What would be ur answer if we substitute the word "Procedure" with "Process".
Answer
First – ISO 9001 has no mandatory requirement for any procedure – please consider the first link below.
Second – Attention! Process and procedure are two different things don’t use the words interchangeably. Please check the second link and the webinar on demand.
The following material will provide you information about process vs procedure:
- Article – List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/
- ISO 9001:2015 process vs. procedure – Some practical exemples - https://advisera.com/9001academy/blog/2016/01/19/iso-90012015-process-vs-procedure-some-practical-examples/
- Free webinar on demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/ -
New FMEA Handbook
Answer:
The FMEA handbook is both released and effective from June 2019. AIAG and VDA released a standard and common practice is that there will be a transition period. Your OEM will give you more detailed guidelines.
Question: -
ISO 27001 and GDPR
Personal Data Protection Policy, Website Privacy Policy, Data Retention Policy, Data Retention Schedule, Data, Protection Officer Job Description, Cookie Policy, Inventory of Processing Activities, Data Subject Consent Form, Data Subject Consent Withdrawal Form, Parental Consent Form, Parental Consent Withdrawal Form, DPIA Register, Standard Contractual Clauses for the Transfer of Personal Data to Controllers, Standard Contractual Clauses for the, Transfer of Personal Data to Processors, Supplier Data Processing Agreement, Data Breach Response and, Notification Procedure, Data Breach Register, Data Breach Notification Form to the Supervisory Authority, Data, Breach Notification Form to Data Subjects, Data Subject Access Request Procedure, Data Subject Access Request Form, Data Subject Disclosure Form, Data Protection Impact Assessment Methodology, Cross Border Personal Data, Transfer Procedure, IT Security Policy, Access Control Policy, Security Procedures for IT Department, Bring Your Own, Device (BYOD) Policy, Mobile Device and Teleworking Policy, Clear Desk and Clear Screen Policy, Anonymization and Pseudonymization Policy, Policy on the Use of Encryption, Disaster Recovery Plan.
Answer:
Here you can find a list that specifies which documents cover the requirements of ISO 27001, and which are focused on GDPR: https://advisera.com/wp-content/uploads//sites/15/2019/04/List_of_documents_EU_GDPR_ISO_27001_Integrated_Documentation_Toolkit_EN.pdf
For example IT security policy complies with clauses ISO/IEC 27001 A.6.2.1, A.6.2.2, A.8.1.2, A.8.1.3, A.8.1.4, A.9.3.1, A.11.2.5, A.11.2.6, A.11.2.8, A.11.2.9, A.12.2.1, A.12.3.1, A.12.5.1, A.12.6.2, A.13.2.3, A.18.1.2 if they are marked as applicable on the ISO 27001 Statement of Applicability.
This article will provide you further explanation about ISO 27001 and GDPR:
- Does ISO 27001 implementation satisfy EU GDPR requirements? https://advisera.com/27001academy/blog/2016/10/17/does-iso-27001-implementation-satisfy-eu-gdpr-requirements/