Controlled documentation difference

Internal documents are issued by your organization. For example, procedures, work instructions, records. Any change in internal documentation is decided and controlled by your organization.

External documents are documents relevant for your quality management system but issued by an external organization. For example, a standard, or regulation, or legislation. Any change in external documentation is decided by an external organization but your organization must be aware of it.

You control your data when you control your records.

You can find more information about document control below:

• What does “external documents control” mean in ISO 9001? - https://advisera.com/9001academy/blog/2019/02/04/what-does-external-documents-control-mean-in-iso-9001/
• New approach to document and record control in ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/
• Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
• Book - Managing ISO Documentation: A Plain English Guide - https://advisera.com/books/managing-iso-documentation-plain-english-guide/