ISO 9001 / Delivery department documentation
Which iso documentation needs to be described for the delivery department?
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There is no mandatory documentation required by ISO 9001:2015 concerning the delivery department. Please check this article - List of mandatory documents required by ISO 9001:2015 - https://advisera.com/9001academy/it/knowledgebase/le-cinque-fasi-principali-della-verifica-interna-iso-9001/ist-of-mandatory-documents-required-by-iso-90012015/
So, it is up to each organization decide what documentation is required.
Please check this article - How ISO 9001 improves shipping procedures - https://advisera.com/9001academy/blog/2019/07/09/how-iso-9001-improves-shipping-procedures/ - perhaps you could find some tips, although it is for shipping companies
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