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The purpose of the document hierarchy is to demonstrate the importance of different types of documents and to show the relationships between them. The document hierarchy reflects also the responsibilities within the company regarding the documents, e.g. the top management is responsible for defining the policies, while the workers are responsible for filling in the records.
You cannot have or don't have the documentation hierarchy, it is defined as you define responsibilities for documents and define their type and purpose. The policy will always be above the procedures, work instructions and records. The benefits of having document hierarchy is that the organization and employees are always aware of the importance and relationships between the documents in organization's documentation system.
For more information, see:
- How to structure quality management system documentation https://advisera.com/9001academy/knowledgebase/how-to-structure-quality-management-system-documentation/
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Jan 12, 2016