External issue

Organizations are not closed systems. External issues are relevant topics that can influence the future of an organization. For example, governments can issue legislation that will affect the activity of an organization. Socials trends can influence consumers or clients’ priorities. You can use the PESTLE analysis to determine external issues (PESTLE stands for Political, Economic, Social, Technology, Legislation and Environment).

You can find more examples of external issues in this free webinar on demand - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/

You can find more information below:

• How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
• Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
• Book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/