Thank you for your advisory on free tools for ITSM topic. I see various free tools for ITSM on your article, but i didn't see GLPI, what about your view on GLPI?
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ISO 20000 DOCUMENTATION TOOLKIT
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ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
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Expert
Branimir Valentic
Mar 02, 2016
We didn't list all available tools but rather made selection of it, as you could see in the article https://advisera.com/20000academy/knowledgebase/free-tools-for-itsm/
GLPI is quite usable one and I can recommend it for usage (functionality, usage, scope, add-ons...etc.).
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Mar 02, 2016
Mar 02, 2016
Mar 02, 2016