Internal review
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ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Answer:
If I understood correctly, you'd like to set-up the process for Internal review. If you put all KPI's (for all ITSM processes) in one document - that will be very large document. I would suggest to include KPI's in every single process document.
To see an example, read the article "How to measure Incident Management efficiency according to ITIL" https://advisera.com/20000academy/blog/2015/09/08/how-to-measure-incident-management-efficiency-according-to-itil/
What i is mean is a standard template for all ITSM processes to show/present their KPI as as evidence of efficiency and maturity.
I mean in the template what are items to put in.
Documents in our toolkit(s) contain section with monitoring and measurements i.e. CSF's and KPI's (few examples as well). Please fill in the form and I will be glad to make a demo for you. https://advisera.com/20000academy/free-consultations/
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Aug 26, 2018