I contact you to ask you some questions regarding the documentation for ISO 9001 certification.
We are currently a limited liability company with a single shareholder, I am his partner and I will join the company in January 2022, at the moment for tax issues I do not copy the company but we manage all the effects in two.
I specify this thing because one of the doubts we have is related to the presence or not of an organization chart.
I see that there may be figures such as CEO, General Manager, Sales, administration manager. We do not have these figures formally to date.
Can I appear as General Manager even if I am not in the Chamber of Commerce registration? If you need an engagement letter for certification purposes?
The administration is a service that we buy partly from a professional and partly from the accountant which of the cited? do we have to put names or is it enough the role that can then be played by different people?
Can we omit the organization chart or make a simplified one?
RGQ in our case of coinciding with AD?
Are all the chapters and sub-chapters of the manual mandatory? If someone does not belong to us or we have nothing to say, do we put n / a? For example, we do not have offices but we work either digitally from home (especially in the last year and a half) or on-site by the customer.
Can we use Teams and Office 365 as a repository?
Thank you in advance for your answers