ISO 9001 - Management Representative Audit

You are going to audit the Management Representative. An audit is about collecting evidence from the contrast between reality and audit criteria. You should start by collecting the audit criteria. Which documents, in your QMS, mention the Management Representative and its authorities and responsibilities? Then, read that documentation and look for situations that you think you want to check, that you want to confirm. For example, you may read that the Management Representative is responsible for conducting quarterly performance reviews about processes and action plans. You can ask to see evidence that the performance review took place, what its decisions were, and if it has a positive impact on the organizations’ performance. For example, you may read that the Management Representative is responsible for ensuring that corrective actions are implemented, effective, and closed. You can ask to see evidence that shows if corrective actions are defined, implemented, evaluated as effective, and closed.

You can find more information below:

• What will be the destiny of the management representative in the new ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/what-will-be-the-destiny-of-the-management-representative-in-the-new-iso-90012015/
• Choosing the best person for the job quality management representative: https://advisera.com/9001academy/blog/2014/06/03/choosing-best-person-job-quality-management-representative/
• Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/