I am working in a Ship Management company as Safety & Quality Manager for last 3 yrs . Our company is involved in 'Technical Management ' of Oil tanker ships owned by ship owning company. our activity is comes under 'Service Provision'. Technical management means maintenance of ships structures, hull , machineries as per statutory & regulatory requirements plus controlling spare part requirements. and arrange their supply from relevant OEMs . We also utilize services of external parties for servicing various equipments onboard ships, these external parties are normally certified by OEM of that particular equipment. Various major repairs onboard ships are carried out by experienced Repairers who may or may not be ISO 9001 certified . I need to know following -
1. How to apply requirements of subject clauses 8.5 & 8.6 of ISO 9001:2015 in our above mentioned activities ?
2. How to develop a process flow chart for above activities ?
3. Is it necessary that all OEMs & Equipment Servicing companies ?
Repairers to be evaluated for their performance as per Clause 8.4 of ISO 9001:2015 which normally is extremely difficult in our case ?