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ITIL and ISO 20000
I was looking for a good map (matrix) showing the relationship of ISO 20000-1 clauses and requirements to ITIL v3 (2011). If you have one, is it available for public release or sale? Thanks.
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Branimir Valentic
Mar 27, 2018
Answer:
There is a free download on our web page. Please check this whitepaper:
ITIL vs. ISO/IEC 20000: Similarities and Differences & Process Mapping https://info.advisera.com/20000academy/free-download/itil-vs-iso-iec-20000-similarities-and-differences-process-mapping
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Mar 27, 2018
Mar 27, 2018
Mar 27, 2018