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KPIs to measure results

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Guest user Created:   Aug 12, 2022 Last commented:   Aug 15, 2022

KPIs to measure results

I just want to know how I can factor in the KPIs to measure my results in accordance with clause 9... Performance evaluation and 10. Improvements.

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ISO 9001 MATRIX OF KEY PERFORMANCE INDICATORS

List of the important KPIs for the company to measure.

ISO 9001 MATRIX OF KEY PERFORMANCE INDICATORS

List of the important KPIs for the company to measure.

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Carlos Pereira da Cruz Aug 15, 2022

I don’t know if I understood your question correctly.

You have a set of KPIs. You monitor and measure performance according to those KPIs. Periodically, your organization analyzes and evaluates performance to make conclusions and take decisions.

Establish a frequency for those activities and record them.

My only concern is that those KPIs may be such high level that they do not include all process indicators. Your organization should monitor process performance.

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