Guest user Created: Apr 07, 2016 Last commented: Apr 07, 2016

Managing documents

I have things moving along right now but I am trying to coordinate the Document and Record Control Policy for my client and I am wondering how to deal with all the external documents brought into the organization by email? Also, are items such as vehicle registration slips considered external documents that should fall under the document control process?

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Strahinja Stojanovic Apr 07, 2016

Answer:

Not all emails are considered as documents, some of them are just communication and there is no point in making records of all emails received in the company, but of course some of them should be considered as documents, especially if they have some documents in attachment, such documents can be recorded into some email register.

Vehicle registration slips are issued by the external organization and should be treated as external documents.

For more information, see:
- New approach to document and record control in ISO 9001:2015 https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/

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Apr 07, 2016

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