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Answer:
An organization can purchase a product (a raw material, for example), a service or an outsourced process. Normally, calibration is not considered an outsourced process, unless the certification scope is providing calibration services. Please check clauses 8.4.1 a) b) and c) about what is mandatory to include. Plating can be considered an outsourced process if it is carried out following the decision of the organization.
The following material will provide you information about outsourced processes:
- ISO 9001 – How to control outsourced processes using ISO 9001 - https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/
- free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Nov 13, 2018