QMS and improving performance

Answer:
Implementing a QMS is a first step to establish standardized procedures for running several processes in an organization. For each process establish relevant performance indicators and monitor and evaluate performance regularly. I recommend using quality tools like control charts, Pareto diagrams and histograms to get the most information out of the data. When your organization decides to invest in improving performance it can use quality improvement tools and methods during the PDCA cycle.

The following material will provide you information about QMS improvement:

- ISO 9001 – How to maintain your ISO 9001-based QMS after certification - https://advisera.com/9001academy/31/how-to-maintain-your-iso-9001-based-qms-after-certification/
- How to define Key Performance Indicators for a QMS based on ISO 9001 - https://advisera.com/9001academy/ 24/define-key-performance-indicators-qms-based-iso-9001/
- How to implement the Check phase (performance evaluation) in the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/17/how-to-implement-the-check-phase-performance-evaluation-in-the-qms-according-to-iso-90012015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/