Quality Objectives for a manufacturing company
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The best way to start thinking about quality objectives is to start reading your organization’s quality policy. Can you underline any particular commitments, any particular promises made? Of course, every organization want to meet customer satisfaction, but what is needed to get it? Less defects? More innovative products? Lower price? More flexibility with orders? Faster response?
Your organization want a quality management system (QMS) able to win new customers, satisfy current customers and continue to work with them. What does the QMS need to aim for to get those outcomes as consequences?
The following material will provide you more information:
- Article - How to define Key performance indicators for a QMS based ISO 9001: https://advisera.com/9001academy/24/define-key-performance-indicators-qms-based-iso-9001/-iso-9001/
- Article - How to write good quality objectives: https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- Free webinar on demand - Measurement, analysis, and improvement according to ISO 9001:2015 -
https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/ - Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Sep 21, 2020