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Scope definition and exclusions

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Guest user Created:   Jan 17, 2018 Last commented:   Jan 17, 2018

Scope definition and exclusions

"Hello, we are an NGO, that wishes to acquire the ISO 9001, (for the administrative operation department only) however our scope of work doesn't include production, and our customers are our donors basically.
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jan 17, 2018

Can we exclude every close related to production/ preservation/ calibration/ etc...?”

Answer:

ISO only allows exclusion of clauses from section 8. Although your scope doesn’t include production it surely includes service provision. Perhaps you can exclude some clauses of section 8 like preservation and calibration (although it is from section 7), but you can’t exclude service provision. ISO 9001 mentions the word stakeholders precisely because of organizations like yours that work with donors funds, but provide a service to others as third parties, like communities or like victims.

The following material will provide you information about scope definition and exclusions:

ISO 9001 – What clauses can be excluded in ISO 9001:2015? - https://advisera.com/9001academy/blog/2015/07/07/what-clauses-can-be-excluded-in-iso-90012015/ 2015/
How to define the scope of the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-define-the-scope-of-the-qms-according-to-iso-90012015/
free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Jan 17, 2018

Jan 17, 2018