Top management role in QMS

Answer:

The top management pays a key role in QMS (Quality Management System), when it comes to planning and maintaining the system. Entire clause 5 is dedicated to the obligations of the top management, such as providing resources, assigning responsibilities, taking accountability for the QMS effectiveness, etc.

Other clauses as well require involvement of the top management, such as for determining context of the organization, addressing risks and opportunities and, finally, management review. Check phase of the PDCA cycle that is prescribed by the standard includes management review where the effectiveness of the QMS is to be considered and actions for QMS improvement to be proposed. This is impossible to perform without the top management as they are the ones to determine what actions will be taken and to provide resources for these actions and t he entire QMS.

For more information, see: To what extent should top management be involved in your QMS? https://advisera.com/9001academy/blog/2016/11/22/to-what-extent-should-top-management-be-involved-in-your-qms/