Working Instructions for testers under accreditation – is there recommended form and will we receive it?
Within ISO 17025 there are certain mandatory procedures, documented processes and records required. Work Instructions (WI) can be used when detailed information is needed about how to do a task. There is no prescribed way a WI must be presented. An instruction could be in the form of a written text in a document, workflow of steps, a graphic illustration, series of photographs and or a video. Either way WIs should be sequential, logical and to the point, menaing clear to follow. The design will depend on your needs. Within the ISO 17025 Academy toolkit, there are a number of procedures and forms, including checklists that contain the information to complete a process. These can be used to write a step by step work instruction. To preview the toolkit see https://advisera.com/17025academy/iso-17025-documentation-toolkit/
You also asked
Is it possible to receive support for the structure of the Lab and it place in our organization chart – to be acceptable for accreditation body?
Simply answered any structure is acceptable where there is overall management, clearly defined roles and there is no conflict of interest. Responsibilities and authorities must be defined, and the structure must safeguard impartiality, confidentiality and drive the objectives of the laboratory.