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Process, procedures and documentation
Can we document the 9001 processes as procedures? And what is the difference between processes and procedures? -
Develop process indicators
Looking for example on how to do monitoring and evaluation of process performance and conformity of products and services. -
Equipment maintenance
Can you please advise, which clauses of ISO 9001:2015 cover equipment maintenance? -
Good quality objectives
"I am looking for to create objectives for my company, what you advise me? How can I create good objectives for my company?" -
Evaluation of externally provided processes
Does ISO 9001:2015 requires that all externally provided processes should be evaluated? Or just the criticall ones? -
M & E and ISO 9001
1. M & E does the process for M&E change or not? -
Scope and specific procedures
I work in a global company, and there will be some major organizational changes in near future. There will be one or more legal entities left in XXX country but most of the production will be managed in product lines from European and Global level. The global company has ISO 9001 certificate, and so does the XXX entity. My question is if it is the XXX part of the company, will be part of the global certificate, will it still be possible to have local governing documents and processes, due to local laws and regulations? -
Writing a nonconformity
When an internal process is failed to be followed, what clause or clauses are we failing to accomplish? -
Mandatory list of processes
Is there a list of mandatory processes, not procedures, in ISO 9001:2015'? -
Process vs procedure
Does ISO 9001:2015 requires: