Guest user Created: Apr 13, 2018 Last commented: Apr 13, 2018

List of documents - ISO 20000

ITIL & ISO 20000

So when reviewing the checklist, I wanted to know what would i be referencing the ISO 20000 clause to? or what does that side mean?

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Branimir Valentic Apr 13, 2018

Answer:
List of documents in ISO 20000 Documentation toolkit contains column with reference to particular clause in the standard. In such way you can easily identify which document relates to particular standards' clause (or vice-versa). This is useful while implementing ISO 20000 as well as during the certification audit.
List of document can be downloaded here https://advisera.com/wp-content/uploads//sites/6/2015/07/List_of_documents_ISO_20000_Documentation_Toolkit_EN.pdf

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Apr 13, 2018

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