Quality objectives and plans to achieve them

A) Automate 100% of HR processes by end of Year?
B) Over the period of 3 months (May to July), determine the skills, knowledge, and resources needed to full automation of HR processes before end of current year?

Please advise.

Answer:

The objectives need to be SMART (Specific, Measurable, Attainable, Relevant and Timely) and the objective itself doesn't need to explain how it will be achieved. For that, the standard requires plans for achieving the quality objectives. The plan includes defining actions, responsibilities, resources and deadlines.

Example "A" that you provided is a good example of the quality objective, example "B" seems more like a plan f or achieving the objective "A".

For more information, see: How to Write Good Quality Objectives https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/