Regarding strategic planning, the standard only refers to it, however, it seems to me that it should be the basis of a management system, is this correct?
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
If you are asking my opinion my personal answer is yes. Two companies in the same economic sector, located in the same country, under the same laws and regulations, may have different processes and priorities due to different strategic orientations. Please check my answer to another question here - https://community.advisera.com/topic/key-performance-indicators-in-relation-to-iso/ where I use a metaphor to show the importance of different strategic orientations.
However, this is not the approach followed by ISO 9001:2015 at least explicitly.
The following material will provide you more information:
- How to define Key performance indicators for a QMS based ISO 9001: https://advisera.com/9001academy/blog/2016/05/24/define-key-performance-indicators-qms-based-iso-9001/
- How to Write Good Quality Objectives - https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jul 07, 2020