ISO 13485 & EU MDR - Expert Advice Community

Is ISO 13485 for fertility company?

I manage a Research and Development lab for a women’s fertility company. We develop kits and assays for genetic testing but we do not manufacture anything in our lab specifically. Would ISO 13485 be the right option for us?

Responsibilities of Distributors for collection of Medical Devices and incident reporting

Responsibilities of Distributors for the collection of Medical Devices and incident reporting

Do medical device distributors and 3rd party logistics providers benefit from implementing ISO 13485 and MRD?

We are a 3PL. I understand that the ISO 13485 regulations were designed specifically for Medical Device manufacturers. However, do medical device distributors and 3rd party logistics providers benefit from implementing these standards? Additionally, can 3PLs be certified under ISO 13485?

Implementation, Compliance software, Training

Hello, we are a research lab and are looking at setting up a diagnostics lab to make 2 of our tests available (plus NHS are interested in using them).
We need to get the lab ISO 15189 accredited but for the tests we perform, do we also need to be ISO13485 accredited?
For one of the tests we supply a urine collection kit. If we are to send the kit to patients for sample collection do we need to be accredited (ISO13485)?
The company we purchase the sample collection vessel from, are already ISO13485 accredited.
We receive the sample from the patient and then perform analysis on it so is the extraction and instrument analysis kits regarded as medical devices?
I'm a little confused so any help would be great

Change management

we are being evaluated as a potential supplier. The customer provided us with an extensive questionnaire.

An entire section is related to change management. From what I understand, the change management as such is not part of ISO 13485.

I believe it is an FDA requirement.

How should I answer the questions related to the change management without losing the trust of the customer?

Or should I just create a new procedure?

Advanced notification of change

What should be a typical timeframe for advance notification of change to our customers?

Medical component manufacturer and complaint handling

Hello.

I manage production and service for a medical component and device manufuacturer. Part of my role is complaints handling through our service department.

I undestand the 13485 and FDA QSR requirements for complaints for our medical devices, but not our medical components. If a medical component is sent back to us from our OEM customer (who manufactures a medical device), does this constitute a complaint? For example - the OEM customer sends back a component we shipped them, which failed their incoming inspection. 

Thank you! 

ISO 13485 for trading of medical devices

Dears, I'm working currently in a company that export and import some medical devices (without manufacturing ), is it eligible to be certified with ISO 13485?

Distributor vs Supplier quality agreement

Some of our products critical to the medical device are outsourced through the distribution chain. When discussing the Quality Agreement, do we ask for one from the distributor or the actual manufacturer?

We sent one of the agreements to the distributor, and he answered (and, frankly, had a point) that since he is not a manufacturer, this is not a binding document, applicable to his relationship with us.

How to deal with distributor vs manufacturer quality agreements? Who shall provide us with the quality agreement?

Preventive action

Is redesigning a faulty, non-conforming product a preventive action for future products or a corrective action for the faulty one?